Mayfair Motor Parts Concierge
When your parts supplier can't deliver, we can.
Your concierge for hard-to-find and back-ordered genuine European and British luxury car parts. Sourced in the UK, delivered to your door in Malaysia within 10 days, with local after-sales support and warranty.
To receive a quotation and a stock reservation, with availability checked against your VIN.
Typical door-to-door delivery in Malaysia by weekly air consolidation.
Minimum local warranty on every part, claimed and settled by our own office in Kuala Lumpur.
About us
Twenty years in the UK and European motor trade.
Long-standing relationships with the marques, OEM suppliers and dismantlers mean we usually know who has the part on a shelf.
We concentrate on hard-to-find parts and long backorders, not routine service items. Importers, workshops, private owners, collectors and luxury rental fleets across Malaysia rely on us for genuine branded and OEM parts, each with a minimum of 12 months local warranty.
What we supply
Car brands & parts we supply
Genuine and OEM parts only, sourced through our supplier network across the UK and Germany.
Eleven marques, petrol to electric
- Aston Martin
- Audi
- Bentley
- BMW
- Ferrari
- Lamborghini
- Land Rover
- Mercedes-Benz
- McLaren
- Porsche
- Rolls-Royce
The parts that are hard to find
- Turbo ancillaries & engine actuators
- Cooling system
- Air suspension & chassis
- Control modules & electronics
- Lighting electronics (components only)
- Infotainment & audio
- Transmission & drivetrain
- Turbochargers & superchargers
- Discontinued trim, switchgear & mechanisms
- EV, hybrid & 48V mild-hybrid
Built for the trade and for owners
- Car importers
- Independent and specialist workshops
- Private owners
- Classic-car collectors
- Luxury rental fleets
- Insurers and warranty providers
Our advantage
Why importers, workshops and owners come to us
What our focus gives you on every request.
Two offices, one handoff
Our UK desk searches, verifies and buys the part. Our Kuala Lumpur office handles customs, delivery and warranty. You deal with one team in your time zone from first message to fitted part.
A supplier network, not a catalogue
Verified suppliers in Britain and Germany, plus specialist breakers, remanufacturers and heritage workshops. That is how we reach a part on backorder, or one no longer on any list.
Checked against your VIN
Every quote starts from your VIN or chassis number. If we confirm the fit from your VIN and it still turns out wrong, we replace the part at our cost.
One landed price
Part, shipping and Malaysian customs in one figure, so you know the total before you approve. No agent fees and no surprise charges at the door.
You see where it came from
We name the supplier, and original paperwork travel with the shipment. High-value parts arrive with a certificate of authenticity.
Coding that arrives with the part
Where a part needs coding, we arrange a guided remote session with a UK specialist on PIWIS, ISTA, XENTRY or Pathfinder/SDD, so it is calibrated the day it lands.
One request. We handle the rest.
From the first message to your doorstep.
Send your VIN
Email or WhatsApp your VIN, and the part number if you have one.
Quote within 48 hours
We check fit and availability, then reply with a quote and stock reservation.
Approve one price
One landed price for the part, shipping and customs. Nothing added later.
Delivered & supported
Our UK desk buys the part; our KL team delivers it and looks after you afterwards.
Remote diagnostics & coding
The part, and the coding that makes it work.
A new part often needs coding before the car accepts it. Our UK specialist joins your workshop's diagnostic session remotely and codes it with you, using the maker's own tools, booked at the same time as your part.
Local warranty
Your warranty stays in Kuala Lumpur.
Every part comes with at least 12 months of local cover, plus paperwork showing where it came from and authenticity certificates for high-value parts. In the unlikely event that a supplied part requires a warranty claim, our KL team handles your claim, with approval within 48 hours.
Our dedicated claims WhatsApp line is open 24 hours, so you can log a claim outside office hours and we fast-track it.
Insurance & warranty partners
A claim should not wait on a part.
We are the parts sourcing desk behind insurers and warranty providers in Malaysia, cutting the backorders and lead times that keep claims open and cars off the road.